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We at PearlPrincess.com believe in building trust and absolutely care for your privacy. In order to do business online, the preferred method for all now is thru credit/debit cards only. The information you provide us on our web site in making purchases or registering with us are very much secured,
as for the safety and security of our customers we have integrated the certified Secure Socket Layer (SSL) technology which is industry standard and that encrypts all the datas transmitted. So your information remains always secured and protected . |
We, at our end, do not share, trade or sell such information to anyone, except if required by law, and is primarily used for the purpose of selling the jewelry, confirming orders/delivery, feedback and sending you special offers. You have the option not to receive any newsletters from us thru e-mail and can opt out or contact us at admin@pearlprincess.com |
It is very important for the customers to protect and keep their password safe and secured and you can always change, modify and edit your profile. |
The Privacy and Security Notice is always subject to change without any prior notice as per the changing needs of business but your information shall always be well protected. |
All the contents shown or listed including pictures and text at PearlPrincess.com are copyright protected and may not be used, modified or copied without the written permission from us. |
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Please be guided, because of the variance in sizes of pearls and knotting, lengths/pearl size of items could vary up to .5in/.5mm.
Pearl jewelry photo images may appear adjusted/small/large than the actual pearls.
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We are proud to say that we have a very high successful rate of customer's satisfaction and as such we have many happy and loyal repeat clients. Pearls are investment and passed on from generation to generation; you get your money's worth manifold overtime! |
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However, if you still like to return your purchase, we have 100% money back guarantee on all our products if the item is returned to us within 30 days from the original date of shipment. This guarantee is not valid for any custom or modified orders of products made at the customer's request. |
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Before you return any item please contact us for Return Merchandise Authorization (RMA) number. The item must be returned to us absolutely unused and new, in its original condition and original packaging(s) along with the Certificate of Authenticity/Appraisal Report and security tags. If the pearl jewelry item is used and security tags removed, there will not be any exchange/return.
The return package should be postmarked and the RMA number written on the package. We strongly recommend that you insure the items as we will not be responsible for lost, delay or damaged items in transit. If the credit/debit card was charged for your purchase, the amount will be credited back to your account within thirty days of receipt of the shipment minus the standard shipping charges of $9.50 plus the handling fees of fifteen percent of the total price. If Fed-Ex is used for shipping and paid by us, then the customers have to bear additional shipping charges. |
However, If you prefer to exchange any item you bought from us please let us know and we shall possibly try to assist subject to availability. But all the shipping charges will be borne by the customer when sent and resent along with the difference in price, if any. The item must be returned to us absolutely unused and new, in its original condition and original packaging(s) along with the Certificate of Authenticity/Appraisal Report and security tags. If the pearl jewelry item is used and security tags removed, there will not be any exchange/return.
For any questions or assistance you may contact our customer service thru e-mail: admin@pearlprincess.com or by telephone at 1-718-543-2324 - EST 10.00AM-5.00PM |
All returns must be sent to us at: |
R.Chawla
Pearl Princess
D 3120 Kingsbridge Avenue , Bronx , N.Y 10463 |
DISCLAIMER: Pearlprincess.com will not take any responsibility for the associates links attached to our site for their private policy or merchandise/services. Please verify them independently. All rights reserved. Any kind of claims regarding damages, loss and harm resulting from using our site, dealing with us, delay in processing orders/shipping or for whatsoever reasons are limited to the amount paid only for such pearl jewelry order and shall be credited back to the account, if charged.
www.pearlprincess.com
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